Mercure Glasgow City Hotel

We received a complimentary upgrade as it was my husbands birthday, Sandy wrote a beautiful message of Happy Birthday on the mirror, we received free wine and crisps which was a lovely surprise. So delighted with the room, the bed was so huge. Parking is perfect as its so close to hotel & unusual for Glasgow. The young male bartender served us Saturday afternoon and breakfast Sunday was so lovely, very friendly and took time to speak to everyone.

Our stay was good value for money considering the hotel is so central with many main attractions / bars / restaurants/ transportation within walking distance. The hotel is located within a 5 minute walk to the Christmas Markets, which is the main reason we visited Glasgow. The room was quite spacious and very clean. The bed was comfortable and the room had extra pillows and a hairdryer which was great because you usually have to request those. We got two packets shortcake biscuits and teas/coffee sachets too. Overall a pleasant experience.

Me and my partner where welcomed by friendly bubble people at reception, the female manager deserves a 5* (didn’t catch her name) was helpful as we arrived a few hours early and has great customer service services all round, so polite and bubbly. The young bartender deserves a 5* also, he was so friendly had great customer service (also didn’t catch a name) couldn’t have been more happier/friendly and had great knowledge about bars. The room was more than we could have expected. Nice big spacious rooms, the bed was huge and the most comfortable bed I’ve slept in a while 😂. Breakfast there is plenty to choose from, cooked breakfast to pastry’s, fruit and much more. Overall very happy with our visit and will definitely be back

Location was good for shopping which was the purpose of our trip and it had a small car park to the rear which we managed to get a space in which is £15 per 24 hours . Breakfast was lovely poached eggs were perfect it was comfortable and had everything we needed .

The customer service from everyone at the hotel was outstanding and made us feel really welcome. So friendly and helpful, couldn't be happier. Stewart was especially welcoming. The price of the hotel was just right for what we got. Very unfamiliar with Glasgow so the location was really handy to get to places. Room was very clean and comfortable. Breakfast was absolutely delicious, we were very impressed. Bar drinks are reasonably priced and good variation.