Mercure Glasgow City Hotel
What Guests Say
All Staff were very helpful, friendly and cheery . I spoke to the ladies at Reception who were most helpful and informative. On check out the receptionist allowed me to leave a bag in a locked room so I did not have to carry it all day , and I was able to pick it up later. That was a very nice service they offered which I really appreciated. The lady at breakfast was extremely pleasant and looked after the guests very well. I felt so welcome and that nothing was too much trouble. The breakfast choice and selection was really good. It made me feel that this was a hotel I would stay at again. Great central location. and comfortable standard hotel. Rooms were very clean and comfortable. Thank you Dorata for that.
Marjory
August 2023
The staff at the front desk were exceptionally helpful organising an ironing board when requested, explaining about parking and offering information about the local area. The beds were very comfortable and the room and the room and bathroom both spotlessly clean. We had a Nespresso machine in the room and this was great for a 06:00hrs coffee before the local cafes etc got going. Location is superb for the Merchant Halls where we were attending a wedding.
Londondoc
February 2023
Room was very clean. Location is nice and central & good that there is parking available. Breakfast was very good with a nice selection of cereals, pastries, fruit etc plus the cooked breakfast.
Lyndsey
January 2023
Good location, very convenient for the city centre and transport. Staff were very friendly and helpful, particularly Stacey in the restaurant. Nice and quiet at night-time.
Kevin
August 2023
The romantic surprise on our bedroom and at dinner (thank you Thomas, you were brilliant), making an anniversary ocasion even more special. Really appreciated it and thanks to all the staff!!
Ana
October 2022
All the staff were amazing and friendly, from Nick the manager and the girls at reception that checked me in, I can't remember there names I feel bad. Jack that helped me stay in my same room was very pleasant also as I booked another night it was that good. Gary at breakfast was so great as was the breakfast. Stacey helped me get my coffee in the morning. I even had a chuckle with Laci in the lift also. The place is fab. The mural of Glasgow on the wall adds a great touch also. I also wish to thank the girls in housekeeping also. I didn't catch there names. Thank you all.
Laura
September 2022
Great location to Merchant city and to Glasgow city centre itself giving you full access to everything by foot. Clean, warm hotel with decent shower and staff were exceptionally helpful. There is a car park onsite to the rear.
Gregory
January 2023
I liked that there was nothing to feel negative about. Staff are great (friendly and helpful), facilities, comfort, cleanliness all as one would hope. Really good breakfast choice and quality.
Mills
July 2023
WE WERE ONLY THERE FOR ONE NIGHT BUT MY WIFE AND I WERE TREATED LIKE ROYALTY FROM THE BOOKING IN ALL YOUR STAFF WERE BRILLIANT. WE HAD A LOVELY MEAL IN YOUR HOTEL AND ALSO ENJOYED OUR SMASHING BREAKFAST THE DAY WE WERE BOOKING OUT. WE ARE IN OUR 70S AND WE HAVE STAYED AT HUNDREDS OF HOTELS OVER THE YEARS BUT YOUR HOTEL STAY WAS BY FAR THE BEST WE HAVE EVER HAD. JOHN & LINDA JENKINS. PLEASE PASS OUR THANKS TO ALL OF YOUR STAFF.
John
April 2023
Breakfast exception, staff very professional and helpful. Only small thing that I would say needs to be done is a chain put on bath plug as I struggled to get plug out. Our room was very clean . The people who do the rooms do an excellent job and are sometimes forgotten about. Thanks Hannah it was spotless.
Jacqueline
August 2023
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